Posts Tagged ‘ News ’

The Big Move

Thursday, April 7th, 2011

As some of you may have noticed, we have recently switched our hosting infrastructure over to Softlayer Technologies.

When a hosting company decides to move their entire infrastructure to another host, it’s a big deal. Not only are we moving our servers, but we are moving all of our clients websites. For instance, if @tribedesign goes down, they are losing money,Or if Julie cannot RSVP to your wedding, you might not order enough food for the wedding party, and ultimately, Xokin loses some of our valued people.

We decided to partner with SoftLayer Technologies as they have been known for their solid service, as they have been around since 2005. Our services are now being offered in their Dallas, TX facility, which is still centrally located in the United States. With this change, we now have the ability to locate additional servers in Seattle and Washington D.C. SoftLayer has one of the fastest networks. When we initiated testing on a SoftLayer server, we noticed that the website performance had increased seeing our own website loading 40% faster.

By making moves such as this, we are continually trying to making the hosting experience for our customers better each and every day. We are very happy to be a part of the SoftLayer family, and so should you! If you have any questions regarding the move, or any feedback at all, you can always reach us at management@xokin.com

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Xokin LLC Introduces iPhone Application

Wednesday, May 5th, 2010

Houston, TX: May 5, 2010 – Xokin LLC, a leading provider of Web site hosting, announced the release of the Xokin Mobile iPhone application today. Xokin Mobile was designed to provide users the capability to manage their Web site on the go. Available for free at the iPhone App Store, Xokin Mobile allows users to enhance their experience by having more control, no matter where they are.

“Our users are finding the Xokin Mobile application to be invaluable in managing their Web sites, on the go” said Tin Pham, President of Xokin LLC. “Our new iPhone application provides users with an easy to use, feature rich user experience and easy access to our high-quality Web hosting, even when they are away from their home or office.”

Features of the Xokin Mobile iPhone application include:

– Real time access to Xokin’s control panel system, allowing users to manage their Web site on the go.

– Simple navigation that makes it easy to view files and real-time statistics.

– The ability to easily add and view database, e-mail, sub-domains, FTP accounts and more.

Xokin Mobile connects via Wi-Fi or the user’s cellular network and connects securely to the Xokin servers, allowing the user access to their Xokin account no matter where they are. The application development was a collaborative effort by Xokin LLC and OKD Limited.

For more information on Xokin’s hosting services, please visit http://www.xokin.com/hosting.php

To download Xokin Mobile, please visit http://www.xokin.com/iphone

About Xokin LLC:

Xokin LLC, is a leading Web hosting company based in Houston, Texas. Xokin provides high-quality, affordable Web hosting to clients across the world, with emphasis on transparency and customer relations.

About OKD Limited:

Ollie Kett Designs, established in 2005, is run by young entrepreneur Ollie Kett. Ollie Kett Designs is based in Suffolk, UK and specializes in Web site development, software development & Web management. The firm offers services both locally and globally, working with clients throughout the UK and the rest of the world.

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Accreditation with the BBB

Saturday, May 1st, 2010

Hello Xokinites. As part of our pursuit to deliver the best customer experience, we have recently submitted our application to the the Better Business Bureau (BBB). Xokin is proud to announce that we are now considered among the elite groups of businesses that are worthy of their accreditation.

For those who do not know much about the BBB, let me divulge.  There are thousands of businesses around the world, encompassing all industries.  However, not all of them have the best business practices.  The BBB was formed so consumers can evaluate a particular entity before doing business with them.  In order to attain this status, businesses must provide evidence that their company maintains the following etiquette:

Build Trust
Establish and maintain a positive track record in the marketplace.

Advertise Honestly
Adhere to established standards of advertising and selling.

Tell the Truth
Honestly represent products and services, including clear and adequate disclosures of all material terms.

Be Transparent
Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy.

Honor Promises
Abide by all written agreements and verbal representations.

Be Responsive
Address marketplace disputes quickly, professionally, and in good faith.

Safeguard Privacy
Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of customers regarding the use of their information.

Embody Integrity
Approach all business dealings, marketplace transactions and commitments with integrity.

Our recent accreditation is representative of our desire to establish a customer centric business.  To ensure trust in our customers and the rest of the Hosting world, we pledge to follow the standards laid out by the BBB.

This is one of many efforts that exemplifies Xokin’s dedication to our customers, their businesses, hobbies, or any other interests they wish to share with the World Wide Web.

For more on BBB accreditation and standards, you can visit their website here: http://www.bbb.org/

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